FAQ

Due to hygiene reasons, we are unable to accept returns or exchanges on opened or used nail polish products. However, if you receive a damaged or incorrect item, please contact our customer service team within 14 days of delivery, and we will be happy to assist you with a replacement or refund.

Drying times can vary depending on factors such as the formula, number of coats applied, and environmental conditions. Generally, our nail polishes dry within 5-10 minutes, but for optimal results, we recommend allowing 15-20 minutes for thorough drying.

Yes, all of our nail polishes are cruelty-free and vegan-friendly. We do not test our products on animals, and our formulations do not contain any animal-derived ingredients.

Shipping times may vary depending on your location and the shipping method selected at checkout. Generally, orders are processed and shipped within 1-2 business days. Once shipped, domestic orders typically arrive within 3-7 business days, while international orders may take longer, usually within 7-21 business days. Please note that unforeseen circumstances such as customs delays or inclement weather may affect delivery times. You will receive a tracking number via email to monitor the status of your shipment. If you have any concerns about the status of your order, feel free to contact our customer service team for assistance.